Refund policy

At Auri Tyche, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right. Please read our policy carefully before initiating a return.

We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:

To initiate a return, please contact us at auritychejewelry@gmail.com within 14 days of receiving your order. Include:

We will respond within 24 hours with return instructions and a return shipping address.

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note:

We happily accept exchanges for a different size, zodiac sign, or item of equal value within 14 days of delivery. To request an exchange, email us at auritychejewelry@gmail.com with your order number and the item you'd like instead.

Exchanges are subject to availability. If the requested item is out of stock, we will offer a store credit or full refund.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at auritychejewelry@gmail.com with your order number and a photo of the issue. We will send a replacement or issue a full refund at no cost to you — including return shipping.

The following items cannot be returned or exchanged:

Regular sale items may be returned within the standard 14-day window. Items marked "Final Sale" are not eligible for return or exchange.

If your item was a gift and you need to return it, you will receive a store credit for the value of the return. Store credits never expire and can be used on any future Auri Tyche purchase.

Questions about your return? We're here to help.